ICW Group, with offices in London, Belfast, and South Shields, operates right across the UK, delivering high quality building warranties and building control services
The company has earned an enviable reputation as a dependable partner to builders, developers, brokers, and homeowners. As well as delivering A-rated warranties, ICW offers CICAIR-approved building control services to clients in England and Wales, presenting one point of contact onsite for the duration of a project.
One of ICW’s main strengths lies in providing high levels of customer service. With a sharp focus on providing a flexible service to housebuilders and developers to ensure bespoke solutions for each project, ICW works hard to deliver unparalleled customer service.
As part of ICW’s ongoing commitment to delivering excellent levels of customer service, the company has also launched a new website. The new site features a modern new design and includes information on their expanded range of services, including structural warranties for new homes, commercial and mixed-use warranties, high value projects and building control services. Visitors to the site can request a full quotation for their project requirements. Also featuring a live chat option, the website offers a convenient way for clients to contact the ICW team with any queries.
In line with their ongoing investment in digital platforms, ICW recently introduced an exclusive Client Portal, which allows clients and brokers to manage site paperwork all in one place securely online. The ICW Client Portal has proved particularly beneficial for both ICW and their customers since its introduction, streamlining information processes and enabling many efficiencies on site – just one of the many ways ICW continues to go above and beyond for clients and partners.
ICW Technical Services has achieved Chartered Building Consultancy status
ICW Technical Services, the surveying division of ICW Group, has achieved Chartered Building Consultancy status from the Chartered Institute of Building. Becoming a Chartered Building Consultancy underpins ICW’s commitment to delivering high standards of quality and professionalism to clients.
The CBC scheme has been running for over 20 years, assuring that organisations providing consultancy services within the built environment sector are competently and professionally run. Membership of the scheme requires the highest qualifications and training criteria for all employees engaged in any aspect of construction management and surveying, ensuring a professional approach at every level in the organisation.
Aaron McCarten, chief operating officer at ICW Group, says: “We are delighted to have achieved this accolade from CIOB and appreciate the value CBC status adds to our business. ICW prides itself on high levels of services delivered as we continue to invest in the development of our staff. This achievement is a fantastic step forward for our group.”
ICW has recently joined the CIOB Training Partnership scheme
ICW has also recently joined the CIOB Training Partnership scheme to support its long-term L&D strategy, where the company aims to assist all employees to achieve their professional development goals. ICW already has a number of staff progressing through to Chartered Membership and several staff members have completed courses through the CIOB Academy.
Nick Cuffe, operations director at ICW Technical Services, says: “As a Chartered Fellow of CIOB, I am an advocate for lifelong learning. I am extremely proud of the fact that all of our surveying staff hold or are working towards CIOB-recognised qualifications, and we have now been accredited with CBC status. This will provide assurance that we can deliver high levels of professionalism and service to our clients.”
ICW is currently working on numerous development projects across the UK, providing competitively priced structural warranties and building control services for residential, commercial and social housing developments.
If you would like to get a quote for building warranties or building control services for your next project, please get in touch with our team on info@i-c-w.co.uk or visit our website for more information at www.i-c-w.co.uk.
*Please note: This is a commercial profile.
ICW Group
Tel: +44(0) 208 0991 393
