How we interact, communicate, live, and work are all changing. In this article, Process Automation experts FlowForma explores how FlowForma Engage helps customers to adapt and adjust to new digital ways of working
We must find new ways to do many things that have been done the same way for years. The trick is to find and adapt to those new ways as soon as possible – don’t sit back and lament the fact that everything has changed – we need to adjust.
When you look at how you interact and communicate with customers and suppliers or any group not within your organisation, there’s a high chance that it needs to change. We need to be smarter because those groups you are now dealing directly with, who are outside your organisation, won’t accept the old way if it’s using paper.
It’s not enough just to digitise the manual process in the workplace, it needs to be extended to your customers and suppliers.
Adapting processes with FlowForma Engage offering
FlowForma customers are availing of this exact functionality with the FlowForma Engage offering. They can include external people securely or anonymously in their digital processes.
FlowForma Process Automation is the only platform to enable this in such a straightforward manner. It shows even your own employees that you are committed to operating in the most efficient way. It is secure, efficient, accurate and safe.
Everyone’s time is valuable, so give the people you deal with the opportunity to be directly involved in processes by simply clicking on a link and completing their task in the process in their own time and by using dynamic forms that adjust automatically depending on the choices made.
The upshot to the business is immense – data accuracy, visibility of work status, time saved – remote working to a set standard.
Think about onboarding a new client to your organisation, where they are updating the same process as your employees. Everything is done efficiently, and the client knows they are dealing with a cutting-edge operation that is future-proofing their business. Everyone is happy, and it can be up and running in days, not months.
Why digitisation is no longer an option
Download the PEX (Process Excellence Network) Whitepaper to find out why change is no longer about keeping pace but staying afloat as businesses acclimatise to a new work-from-home culture brought on due to Covid-19.
You will also learn how to empower collaboration through digital process automation and embrace a changing work culture by eliminating paper-based processes.
Learn more about the FlowForma Engage tool to discover how this tool enables external parties such as suppliers, customers, contractors/subcontractors and external stakeholders (including the general public) to input directly into your business processes.
