Established in 1867, Stepnell are part of the very fabric of the UK construction industry. In this article, Payapps explore how the company onboarded Payapps to improve processing and managing applications for payment within their business for a more automated workflow and improved efficiencies
Serving a broad spectrum of private and public sector clients, Stepnell ensure their clients realise their vision by providing a more holistic approach to project design, build, management, and delivery with the resources and infrastructure to deliver larger, more challenging projects.
David Crombie is Stepnell’s Group chief accountant. With an 18-year long tenure in executive finance roles at some of the UK’s largest contractors, David knows the payment notice process extremely well.
David and the team at Stepnell chose to roll out Payapps across their projects to help with the management and certification of applications for payment. Payapps asked David to shed some light on Stepnell’s processing of applications before and after the introduction of Payapps.
Before Payapps, there was room for accuracy and efficiency improvements
Before adopting Payapps, “The quantity surveyor would make their assessment and then provide the payment notice to the contracts manager for approval. The approved application was then returned to our commercial team for final approval. Only when fully signed off could it be passed to our finance department to raise the payment within the ERP system.”
However, the manual nature of this process led to errors, explains David. “[From] the need to chase teams to review and approve documents, and the risk of mislaid information, it became clear to us here at Stepnell that there was room for both accuracy and efficiency improvements – we wanted to make the status of each application more visible to all concerned.”
The automation of payment notices ensures that deadlines are met on time
David Crombie commented: “Now, those involved in the application for payment process are immediately notified following approval at prior stage, and automation of payment notices ensure we no longer miss deadlines – it’s a big relief.”
Read the extended case study for more information on:
- Life before Payapps
- Automated workflow for improved efficiencies
- Why Stepnell wouldn’t be without Payapps
Read the full Stepnell case study to understand why Stepnell were keen to modernise their process and centralise information in one platform.
