Balfour Beatty Living Places has opened the doors to a new Operational Control Hub in Millbrook, Southampton
Balfour Beatty Living Places provides highways maintenance, street lighting and public realm services for local authorities across the UK. The new Operational Control Hub will provide a single source of visibility to monitor all activities in real-time, track progress of works and enable data-driven decision-making to drive further efficiencies across the network.
The Operational Control Hub will create a digital live environment to track ongoing works
Comprising of eight 55” screens at Millbrook, the Operational Control Hub allows operational teams to prioritise works based on the location of the vehicles and operatives, capture when work has been completed and intervene where required to keep outstanding work on track.
The Operational Control Hub will also play a key part in reacting to issues on the network by plotting works in a digital live environment, enabling the effective planning of reactive and emergency works and defect reporting.
Through the Hub, Balfour Beatty Living Places will also collate data to inform future decision-making and enable further efficiencies for Southampton City Council.
The development follows a successful Hub being operated in Herefordshire
The first Operation Control Hub facility in Herefordshire has seen over 1,901 emergency responses resolved and 41,544 reactive jobs completed, resulting in a 16% increase in productivity with 61% of reported defects and issues being actioned and completed ahead of schedule, in the Hub’s first year.
Councillor Eamonn Keogh, cabinet member for Transport and District Regeneration, comments: “It’s inspiring to see our Highways partner Balfour Beatty raising the bar for new technologies. The new Control Hub will be a real benefit, not only for Balfour Beatty Living Places but also for residents and visitors to Southampton. The increase in productivity will help us to drive efficiencies in our transport improvement schemes, making it more accessible and safer for people to travel around the city.”
Steve Helliwell, managing director of Balfour Beatty Living Places said: “Following the success of the Operational Control Hub in Herefordshire, we are delighted to introduce our second state-of-the-art facility which is now set to improve efficiency and productivity throughout the city of Southampton.
“Our investment into new technologies, such as the Operational Control Hub, further demonstrates our commitment to going above and beyond for our customers to ensure that we can continue providing a best-in-class highways maintenance service for the Council and local community alike.”
