FlowForma’s process consultant David Shanley demonstrates how you can digitize business processes with ease using the FlowForma Process Automation for Office 365
In the wake of the COVID-19 pandemic, organizations have begun to digitize business processes. Many of these processes are complex in nature, ranging from bespoke legacy solutions that can no longer be maintained to current solutions that are too difficult to customize, for example, Excel worksheets, paper forms, and email trails.
Employees and third parties need to be able to engage with these processes both remotely and on-site through the use of a collaborative platform that provides the same experience for everyone.
Common complexity challenges when looking to digitize business processes
When an organization implements process automation solutions, it may have done so in the hope of empowering its process owners to deliver complex processes However, the reality can be very different.
If the chosen platform is not 100% no-code, it’s a steep learning curve for process owners.
Even if the platform is 100% no-code, if it is not a single process-building interface, it requires process owners to knit workflow and form components together, which makes the process more challenging to build and maintain down the line.
What typically happens is that it lands on a desk in the IT department, which can take months to deliver.
There can be a disconnect between process owners’ expectations and the solution that IT returns. This causes end-user adoption problems and prolongs the project.
To avoid that ‘reality’, process owners need the confidence to build processes, and IT needs the appropriate level of governance. This, in turn, frees up IT to focus on any integration requirements.
FlowForma Process Automation for Office 365 is a 100% no-code process automation platform
It uses a single interface which combines forms, workflow, and document generation capabilities.
The FlowForma Governance add-on provides IT with a framework to empower process owners to create new solutions while giving IT the power to act as gatekeepers over production environments, minimizing operational risk while achieving the maximum benefit of a 100% no-code platform deployed across the organization.
