Morgan Construction are using FlowForma Process Automation to change the way they conduct their process of employee onboarding
FlowStudy Summary
The Processes:
- HR Onboarding
- Fleet Maintenance Tracking
- Fleet Transfers Between Sites
- Employee Expense Claims
- Project Management
The Pain Points:
- Overdependent on time-consuming Excel spreadsheets
- Excess of paperwork
- Inadequate visibility
- Potential for human error
- Sign-off took too long
The Benefits:
- Standardization of simplified processes
- ‘No Code’ solution encourages self-built flows
- Automation accelerates process completion
- Clear visibility of process along the entire approval chain
- Increased organization and strategic direction for future growth
Developing mobile access to workflows
FlowForma’s plan was to develop mobile access to the flows, further accelerating approvals and sign-off by making them available to stakeholders anytime, anywhere.
Morgan Construction believes that the core of their business lies in their employees and contractors. Due to the nature of their business, the company has a high volume of these individuals being onboarded to work on contracts across the various oilfield sites they serve.
Morgan’s team of recruiters and coordinators relied on a shared Microsoft Excel spreadsheet to manage and track the onboarding progress of employees. This method was time-consuming, susceptible to human error, and was no longer an efficient tool considering the volume of individuals that were being onboarded at a time.
The spreadsheet could not show the team up-to-date reporting nor could it efficiently organize the 200+ employees tracked in the spreadsheet. The team needed a solution for providing timely and accurate reports to executives and client sites to ensure they were kept up-to-date on the status of when employees and contractors would be available for the next job.
The team at Morgan sought out a solution from Pontem Innovations that would allow them to organize, track, and report on the progress of these employees to ensure that all requirements were met and that progress could be accurately reported to keep all stakeholders, especially site leadership, informed.
“We took the lead with FlowForma to create a customized workflow that will work for recruitment.” – Carolynne McCaughey, Director of Corporate at Morgan Construction & Environmental Ltd
Automated, accurate progress reporting
Morgan Construction used FlowForma Process Automation as a workflow solution that organized the onboarding process, reduced the likelihood of human errors, and allowed for automated, accurate progress reporting.
To ensure this strategy aligned with the current needs of the organization along with the strategic direction for future growth, Pontem Innovations worked closely with the Field Recruitment Supervisor and members of the team to develop a customized solution with the use of FlowForma Process Automation.
By using FlowForma Process Automation as the basis for the digital workflow, Pontem Innovations could tailor the tool to meet the specific needs of the business requirements – particularly the automation of the process that allowed the HR team to no longer manually update documents, track progress status through one shared Excel, nor email documents back and forth.
FlowForma’s digital workflow has helped to bring automation to the recruitment onboarding process
Carolynne explained: “The digital workflow built with FlowForma has helped bring automation into the recruitment onboarding process, taking what was a giant excel spreadsheet with endless data entry that had outgrown its capabilities and combined it into a process flow that is very intuitive to use.
“The business logic built into FlowForma will save time and increase data integrity because the information is only touched once. My team is very excited to have this digital workflow solution in place!”
Morgan Construction now have a digital workflow up and running – using a digital form from FlowForma dedicated to each employee being onboarded and having it automate into Power BI to provide reporting for stakeholders.
The recruiting team can use these forms in SharePoint to stay up-to-date and organized with digital task lists for each employee and receive automated notifications. Stakeholders are able to get easy-to-digest, customized report pages for high-level executive updates, detailed reports to site, and historical analysis.
These reports allow any person in the organization to see up-to-date key metrics and the statuses of new hires through either desktops or mobile devices.
The team at Morgan is now better organized, has more control to prevent manual error, and is able to see results and reports in a timely manner with the most accurate results. This has saved a significant amount of time, allowing Morgan Construction to scale their business without the need to add new positions.