Commoditised Insurance
JCB Insurance Services are an Insurance Broker specialising in arranging all of the insurance a business needs.
As you would expect from a name like JCB, we focus on clients who are in the construction sector, especially businesses involved with Plant Hire, Ground Works, Civil Engineering and the like. We’ve been doing this for 31 years now and over this time we’ve developed a wealth of expertise in getting great cover, tailored to the individual business, whatever the size, at really a competitive cost.
Recently we’ve noticed that there’s been a gradual shift in how some of the Insurance world treats its customers. In some ways it’s become far less personal and far more commoditised. Insurance businesses seem to be trying to streamline processes, often on-line and taking a ‘one size fits all’ approach. Also, there’s been a rise in the use of call centres and the like to handle claims where it all seems a bit ‘sausage machine’ and let’s be honest, the claims service is the acid test of any insurance – that’s why you buy it.
Personal Service
It has become ever more apparent to us that clients with multiple insurance policies really appreciate having a dedicated Account Handler dealing with their Insurance needs. Someone who takes the time to genuinely understand their business and attitude to risk. Also, there is a real benefit to having a single point of contact – someone who has arranged your insurance personally, understands exactly what it involves and also deals with your claims – not just reading a bit of background from a computer screen.
That’s why JCB Insurance has formed a New Team – ‘Tailormade Solutions’
Dedicated Team
We have pulled together a dedicated team of six long standing and highly experienced employees with over 100 years combined Insurance Industry service to work in partnership with you. Our aim is to provide a full specialist insurance broker service, providing a human face in an increasingly impersonal world. We believe that the relationship, advice and support that we give adds genuine value to businesses.
Exclusive Deals
Through our wealth of experience and knowledge we understand that the needs of the larger, more complex business do not suit standard products and we will never make something simply fit. We have strong relationships with many like-minded Insurance Underwriters who also understand the Construction, Plant and Groundworks industries.
Also they are often willing to work with us on an exclusive basis because they have absolute confidence in our ability as a Broker. This means we are in a great position to achieve the best balance of insurance protection and cost available for you.
Working Hard – For you
When you’re working flat out on your business, be reassured that we are working just as hard on your behalf to ensure that your Insurance needs are covered. Furthermore, your dedicated handler is only a phone call or an email away and when you need it, we will visit and meet up face to face too. A complete service from every day amendments to claims handling – we do it all.
As in introduction to Tailormade Solutions and as a thank you for placing your Insurances with our Team, we are offering every business with a premium spend over £10,000 the opportunity to win an I-Pad in our quarterly prize draw.
Don’t leave it till tomorrow, visit our website or give us a call – our Team is waiting for your call.
Michael Gregory
Director and General Manager
JCB Insurance Services Ltd
Tel: +44 (0)800 141 2877
michael.gregory@jcb.com
