Streamlined communication via email management is crucial for successful construction projects, ensuring they stay on track, meet deadlines and adhere to budgets
Why email management? Despite various communication modes, emails remain a primary channel in business.
You can try your hardest to organise your inbox as best you can, but when you’re receiving hundreds of emails or more a day, you run the risk of not only missing critical information but accidentally disposing of it.
That one missing email can result in a myriad of negative outcomes such as lengthy communication bottlenecks, project delays or even potential litigation; all of which affect the bottom line.
Imagine if an architect accidently misplaced or deleted an RFI that was sent to him by a contractor. That part of the project would be waiting on an answer that ultimately never came.
After some time goes by, the general contractor would have to send another email to follow-up on the process, creating a communication bottleneck and further delaying the project.
It may seem so trivial, but it can have a major impact on the project and the firm. Poor communication, incomplete reports and missing communications have been shown to result in costly reworks that could increase the cost of an average project by 5%.
That’s why platforms like Newforma Konekt are crucial for organising and tracking project communications, ensuring projects stay on track and on budget.
Improved RoI and project productivity are just a few clicks away.
Implementing email management solutions
At the risk of sounding like Capitan Obvious, construction projects need large stakeholder teams, often managing multiple projects simultaneously.
That means that, not only will there be countless emails flying around but the influx will likely multiply with each project.
Those emails include progress reports, questions, requests for information, reporting issues and much more. Often, those emails must be shared with your entire team and filed in a suitable place to properly build out your project record.
It becomes a time-consuming endeavour for even the most organised among us; but what if you had a tool that did it all for you?
Platforms with email management solutions like Newforma Konekt allow you to quickly file your emails to a given project as soon as it hits your inbox.
Acting as a unified project communication base, Newforma Konekt thus enables you and other stakeholder teams to access critical email chains exactly when you need to.
By assigning your emails to a specific project, you ensure that relevant team members also can access the chain of emails, improving stakeholder collaboration in the process.
A solution to losing emails
Properly storing emails is not enough; you need to refer to them in the future if the need arises.
And that’s not limited to the pre-construction or construction phases, as project communications can also be used to mitigate risk and ward off litigation in the project’s final stages.
Research from the Project Management Institute found that 56% of construction projects are subject to needless risk due to ineffective communication levels and lost or misplaced information.
If an owner expresses safety concerns, claiming dissatisfaction and considering legal action for perceived compromises, despite shock, you recall an email approving the work.
Without an email management platform to organise your emails, you could be digging through your inbox for hours, and that time is a luxury you may not have.
With Newforma Konekt, you can rest easy knowing you can pull the email you need exactly when you need it.
By filing and storing your emails throughout the duration of the project, Newforma Konekt’s robust search and filtering capabilities has you quickly scanning your inboxes to find what you’re looking for, even if you can’t remember what it is.
You can search by title, project name or even the content of the email to quickly extract that crucial piece of information you need.
Unlike other email management solutions out there, Newforma Konekt goes beyond email management with many other features, and it was specifically designed for the AECO industry.
Quickly being able to turn around with that email you vaguely remembered just saved your firm millions in litigation fees. Think of what you can do with all that money.
Email management on the go
Emails are also an essential means of communication while on the job site. With other digital tools, logging into a mobile web app to find project emails can lead to accidentally scrolling over the intended email.
With the Email Activity Centre inside Newforma Konekt, project emails are also available from your mobile device.
With its Mobile Companion App, Newforma Konekt helps you access emails with just a few clicks, allowing you to view the emails filed for a given project directly from the mobile app.
And, if the situation requires, you to provide some visual evidence; all attachments on a specific email can be downloaded to your phone.
Having a full view and quick access to your project communications, no matter where you are, puts you and your team in the driver’s seat.
Become the master of your project information
Gone are the days when you had to run through your inbox for two separate emails splintered off from the same conversation; the entire chain is accessible to quickly onboard or catch up on pressing matters.
Discover how Newforma can improve your collaborative information management, project management, and BIM coordination: request a demo today.
Newforma
Tel: +1 (877) 875-8252
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